Quote:
Originally Posted by billethkid
It seems over the years flying has become the go to mode of travel.
We have gone through the airlines growing offering more and more of (_ _ _ fill in the blank _ _).
Then the trend started going the other way with less and less....but still a relatively reliable way to travel.
The last 24 months? An industry disaster.
Or are we victims of media/government/industry manipulation?
I believe there have been too many freebee $$$$ made available to the industry that have created the most serious of business sins.....they have taken the needs of the almighty customer out of the equation.
Billions of $$$$ spent winding up with an unreliable product.
No major study or sourcing.....just how the every day public/customer is being affected.
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Couldn't agree more. There are so many layers of paying extra for this and that, so you get the credit card to get a free bag checked in, then you sit in a seat that is made for a child (I'm not a large woman at all), we are so crushed together that the armrests are 1/3 as wide as they used to be, so it hurts to use them. You pay extra for 6" more of legroom, which is still 12 inches too tight. You pay extra for the benefit of boarding early, not taking your shoes off, "free" carry on. You can't even turn around in the bathroom. The aisles are so narrow, you have to turn your carry on sideways. We just came back from Italy and a beautiful vacation was topped off by the worst airline/airport conditions that it was hard to remember what a great time we had. Thank goodness we took a lot of photos! Yes, I'm still a little ****ed.