Quote:
Originally Posted by Graspher
Excellent take-away. I bet the rounding down would neutralize the no coin change provided concept. This would slightly favor the customer and remove the heat from their policy. And I bet not really result in any real loss to the establishment.
The Frenchy's employee announced the amount due - I passed over $20 and was expecting a return of change.
Frenchy's employee placed my cash in the drawer and closed it without missing a beat. Never said anything about their NO coin change provided policy.
I didn't bother saying anything cause I wasn't going to sweat the .64. My initial thought was he forgot to provide the change...followed by he made a decision to auto-tip himself.
It wasn't until I returned to retrieve the pizza that I saw the no change sign on the counter way opposite of the register.
I'm going with robbery.
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I agree with the robbery conclusion, if they have a no coin change policy then they should round in the customer's favor & given you a paper dollar back.
There is currently a coin shortage nationwide. This is due to the mint shutting down amidst the Covid hysteria. The mint is now reopen & minting coins but it is taking a long time to get the coin liquidity back into the market. If this is the ultimate reason for the no change policy at Sawgrass it would be wiser & more customer friendly to have signs prominently placed that say something along the lines that due to the current coin shortage they need customers to either pay with exact change or cards. If this were more widely known, it would be easy for people to make their own determination, either grab some coins before heading out or decide to pay with a card. The option that Sawgrass has taken is unreasonable & will likely result in the current businesses' failure, in my opinion.
The Fed - Are U.S. coins in short supply?