Quote:
Originally Posted by kaseydog
Since 2016 I subscribed to a cable package that includes home phone service with voice mail. Just noticed I was not getting voice mails. Per the cable provider this feature was dropped from my package(without notice) If I want this feature I will be charged an additional fee. I am not ready to cut the cord til I can technical assistance.
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When they dropped the voicemail portion of your service did they adjust your bill accordingly, or did they just steal your overpayment? If they are charging you for a service they agreed to provide, but they are not providing, that sounds like fraud. My first call is Better Business Bureau.