Most cable packages have a one year of two year agreement with discounts or added services. Some people do not keep track of the expiration date for the agreement. So, when the price increases or they lose a service, they think they are being ripped off, but it is because their agreement expired. I think the cable company should notify the customer in advance of the agreement expiration date, but most of them do not. But, I wouldn't call it a ripoff.
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