Quote:
Originally Posted by Atamasco
I went to the Brownwood office in early August for PT on my hands. The initial staff I saw was knowledgeable, had good credentials, and I told the scheduler that I wanted to see only her, I asked that if her schedule changed to change mine rather than seeing someone else. The first treatment day went well. The second treatment day I was told I was to see someone else. This therapist was not as good as the first; I asked her to reiterate my request that I see no one else but the initial lady. I was seen by the initial therapist the next time; the visit was helpful. The next time I went I had been placed with yet another therapist, who was only fair at best. So I cancelled any further visits. Continuity of care is very important to me. Lake Centre for Rehabilitation was unable to provide continuity of care, even tough it was repeatedly requested.
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Same thing happened to me...initial man was good...after that terrible