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Old 10-18-2022, 11:12 AM
retiredguy123 retiredguy123 is offline
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Quote:
Originally Posted by Professor View Post
We have been using Roku to stream for a couple of months now. We notice that periodically a program will freeze on the screen but will continue playing audio. Has anyone else experienced this. Seems to be random and not related to a specific TV. We have excellent connectivity and Xfinity Fast internet so we get no buffering issues. Just wondering if this is a quirk with Roku or if other streaming devices have the same issue.
Using the Roku remote, go to "settings", "network", and "check connection".

Also, I would do an internet speed test using a smart phone or tablet. But, it sounds like the problem is with the incoming streaming program, not Roku.