Quote:
Originally Posted by VApeople
Things like this irritate me.
I might have stood there for a couple hours arguing with her and saying how unhappy I was with the product she was selling and I would keep asking for my money back. During my diatribe, she would probably not make any sales.
In any confrontation, physical or verbal, the goal is to cause the other person more unhappiness than they cause you.
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From experience, this approach DEFINTITELY works. Many years ago, I had booked a vacation at Mount Airy Lodge in the Poconos. In very tiny writing, it was indicated that once you paid for your room, there was no refunds. I moved 5 times in 3 days, with each room being worse than the previous.
So, I parked myself in the lobby of the hotel and became an official "greeter" - I warned all incoming people of their procedures and suggested that they immediately book somewhere else. After turning down multiple families and the Sons of Italy convention, the manager rushed over to tell me that "we have another room for you."
"Suite" was more like it - two bedrooms with 4 beds altogether, two bathrooms, and a living area with a large couch.
