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Originally Posted by MrLonzo
Haven't heard any news on Costco coming to the Villages SOON. Have you ordered anything on Costco.com and had it delivered to TV? Just wondered how your experience has been?
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The only problem I’ve had was with liquid laundry detergent. The box was too big and inadequately filled with packing material. The jug cracked and a lot of the product spilled. I called and they sent a replacement. They charged me for both. When I called again because the second shipment had the same problem and asked why I was charged for two, they said I needed to return the first jug. I explained both boxes were destroyed by the spilled product and if they would send a new box, I would happily return the jugs. They declined and reversed the charges for both, even though I explained that between the two shipments, I probably had one jug worth of detergent and would pay for one. I’ve never ordered liquids again.
I tried ordering a product that was a “2-day shipment” product once. They charged extra and the product would AFTER other things I ordered that didn’t have that designation so I cancelled that part of the order.
Everything I’ve ordered arrived when they said it would. I never had any problems with any of the other orders.