Quote:
Originally Posted by Whitley
I had a company in NYC and London for 30 years.One of the many MUST DO things, was to return ALL calls before going home. Even if it were to say I do not know or have an answer yet. Simple, nothing exceptional. I started a small finance company in Fl a couple years back, and behave as I did with my old company. It astonishes me the amount of praise I get for returning a persons phone call. Simply amazing. At first I thought maybe it was a regional situation, however it is not. The same is happening in NYC now. Sidenote, I had a young lady apply for office manager. She advised me in the interview that she was stressed by speaking on the phone, and would she be expected to talk on the phone with others. What can one say?
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I once interviewed a woman for a position that was posted as receptionist. When I told her she would be first on phones, she said, "I don't do phones."