Quote:
Originally Posted by retiredguy123
In the past week or so, I have called a few businesses and got a voicemail to leave a message and phone number. But the business never called me back or even texted me. Last year, I fired a landscaper I had for several years because they would never return my calls. I have owned a few businesses in the past, and I would never fail to return a call. I don't get it. Is this some kind of business strategy that actually works for some businesses? Any thoughts?
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It could be they use AT&T as phone carrier. AT&T has had bad service and it has been getting worse, especially as snowbirds return. The company lacks capacity. Voicemail messages are not made available for 30 minutes to three hours some days. Or, the business you called has too many customers, and no longer needs your business.