Quote:
Originally Posted by retiredguy123
This may not apply, but are you sure your modem is not a dual frequency modem? I understand that, even if you have a dual frequency modem, some 2.4 ghz devices will not connect to it unless you move the device far enough away from the modem to cancel out the shorter distence 5 ghz signal. The 2.4 ghz signal has a longer range. If that works, you can then move the device closer to the modem and it will stay connected. I have never actually tried this, so I don't know if it works. I think that this is not an issue with most modern devices, and most newer modems are dual frequency.
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I don't understand it either. I have the eero mesh router when I ran into the problem about the 5ghz signal I went online and they said there was a process you had to go through to get a 2.4ghz signal, but it was only a temporary fix. Instead of driving myself crazy I order some 5ghz smart plugs on Amazon.