Quote:
Originally Posted by retiredguy123
This may not apply, but are you sure your modem is not a dual frequency modem? I understand that, even if you have a dual frequency modem, some 2.4 ghz devices will not connect to it unless you move the device far enough away from the modem to cancel out the shorter distence 5 ghz signal. The 2.4 ghz signal has a longer range. If that works, you can then move the device closer to the modem and it will stay connected. I have never actually tried this, so I don't know if it works. I think that this is not an issue with most modern devices, and most newer modems are dual frequency.
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That is what Xfinity says I have. And I HAVE NOT TRIED moving the new smart home item further away. In fact, I have been doing the opposite and I can testify that does not help. Next time I have a new switch or bulb or garage door, I will sure try that. Past smart home items got set up by fits and starts and I can't remember if location was a factor.
The old 192.0.0.1 and such worked when we first got Xfinity. Now Xfinity says to use 10.0.0.1. That shows me the router set up but does not allow any changes because the modem is smarter than I am. Monday I am going to connect with cat5 wire and see if that makes a difference.
Thanks for the lead.