We moved from MN as well, but just last year. We had some damaged items, to be expected, and they assembled some of the furniture incorrectly or incomplete. Called them back and they corrected what they could. I filled a claim but unless I had the original items, I was SOL, pictures didn't matter. All total I think we had about $1500 in damages and they offered us $500. Since most of the damaged items were tossed, repaired or replaced, I took the $500. Thought my time was worth more than fighting them and I might not get anything.....
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