Quote:
Originally Posted by mtgjudge
Hi all!
Our current guests are getting prompted for an update on the Amazon Fire TV, and despite me providing the account/password they cannot get seem to get the TV to work. Does anyone have any ideas, or someone you can recommend that could do a "tech" house call? Thank you in advance!
(see attached images)
Wesley
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As Bill said above, it sounds like someone is making things way more difficult than they have to be. Obviously, the TV is getting an Internet Feed .... that's all an Amazon Fire TV needs. Forget XFINITY, they're only supplying the Internet Connection ... nothing more, nothing less.
When you fire up an Amazon Fire TV, with an active Internet Connection (wireless), it should immediately boot with the Fire TV and various selections & Apps. If an update is needed for the TV, it will automatically load.
I don't want to sound like a jerk, but it's stupid, simple with Fire TV.