Not sure about the deep cleaning because no dentist has brought this up. I have had dentists tell me that the insurance paid portion is an estimate and there have been times where I either got a refund or I had to pay a few bucks more.
But, if you he dentist told me that insurance was covering a major portion of it, then it’s their responsibility to get close to that amount of money from the insurance company. It sounds like the dentist didn’t actually call me he insurance company and so they lied to you and I would not pay the insurance part. I always ask the dentist, or a doctor is this procedure is covered and how much is my portion and the dentist/doctor has always called the insurance company because if it’s not covered I need to have enough funds to pay for it or it might not be worth doing.
If this your case and you paid by credit card, call the bank to dispute the charge, then call your insurance company to see if they actually called and tell them that the dentist told you they were going to pay x dollars toward the bill and why aren’t they.
As for the $100 late fee, I would not have paid that unless you didn’t pay for a couple years and they kept adding late fees. There would be no late fee if you paid the bill once you got it.
Call the bank
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