Quote:
Originally Posted by Kathe
Trailwinds quoted me $800 for dental services, $385 payable by me, remaining payable by insurance. Paid $385 - after work done they said insurance didn't cover. I paid the difference plus $100 penalty for late. I tried to talk to them, they wouldn't return my call. Seniors against crime they did talk to but to no avail. Numbers were in black and white but they wouldn't stand behind it.
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Respectfully, I’m not sure the dental office is responsible if your insurance company refused to pay your bill. Wondering if you contacted the insurance company before work was done, and did they approve these particular procedures, was a deductible involved etc. Apparently the dental office was turned down when they submitted the claim. Or, did they not submit the claim at all?
However, I have Never heard of a dental office charging a “late fee.” That’s a red flag right there. They aren’t a credit card company! Steer clear from them, but be absolutely certain your insurance covers your next procedure. By the way, I was really taken aback by the way some dental offices in The Villages do business. It’s all about the money. They’d give me free complete X-rays, then write up a treatment plan for thousands of dollars. So I agree, you do have to be a bit wary.