Quote:
Originally Posted by retiredguy123
Something doesn't sound right. Did you book the service on the Best Buy website? If so, who is "them" who can hire a third party? Also, the Best Buy website says that you get a 90 warranty for the installation service. I would demand a refund, and dispute the credit card charge with the bank. Obviously, they didn't perform the service you paid for. The fact that they rescheduled a Geek Squad visit proves that they didn't perform the service.
|
We actually booked it on the Geek Squad website, which apparently is nationwide. When I canceled the rescheduled visit they refunded the full amount. All ended well but if we use Geeks again we will go directly to BB to schedule them.