Quote:
Originally Posted by Keefelane66
The hardest part of the install was unpacking the tv and lifting onto a stand.
I thought that was what neighbors were for.
Then reading the instructions for set up. It's a tv not rocket science
|
We got a Samsung TV with so many smart features etc and I needed to have my iPad photos on the TV screen in the landscape format and not portrait etc for my art. It took Geek squad 3 hours to set up and show me all the TV features. We booked through the store at Lady Lake and Brian and another guy came to the house. Before leaving Brian gave us his phone number to call him any time for the next two years if we needed help. I forgot the 40 or so steps he showed me and called him a week later. He was out again and also showed me how to print out what I needed.
A year later we went into Lady Lake Best Buy to buy something else and on the wall there was a photo of Brian under “Top Employees” or some heading like that. We couldn’t agree more.
OP, I am not denying your poor experience, I just wanted to share with you ours.