What’s the problem? They did exactly what you asked, install a tv. No service guy is going to sit down with you and go over those things which you should know how to do anyway. When you got your new house here, did the builder show you how to cook a chicken in the oven? A Best Buy installer will not show you how to operate a refrigerator or oven or dishwasher that they must install too.
$200 to install a tv that would take a couple of mins, I would have done this for $100 with a smile
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