Quote:
Originally Posted by barb1191
Just ordered cell service online with your new sponsor puretalkusa; will give it a try. Before ordering online, I called their customer service to question something and must say that I was so very pleased that there was no long delay in response time and the person was very helpful and pleasant. Good customer service which is a big plus!!!
barb1191
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Just to followup on our new service that some requested our "take" on it.
Well we've had quite a time with our new cell phone. At first we couldn't get the phone to keep a charge. Customer Service is extremely pleasant, cognizant of the problem and eventually all was resolved to our satisfaction. No long waiting for a cust serv rep response either. The quality of the line service works fine and we are so very pleased with our choice.
My daughter also signed on for the service and just bought the card for $9 something and inserted the card into her cell phone she had used with Verizon. I imagine that you must have a fairly recent cell phone to be able to do that. She too is pleased with it all.
The price is fantastic and the convenience of no contract wherein one can cancel at any time and no line or tax charges is a big PLUS.
They transferred my same cell phone NUMBER from Verizon in minutes of receiving the phone and we made sure that we could keep the same number. I didn't even have to cancel with Verizon account (my two-year contract was up at this time and was on a month-to-month basis with Verizon) as the new provider did that upon transferring our number.
Even with our rocky start, they came through for us in good time and I would highly recommend the service.