FWIW... When we bought our home last year, of course it didn't come with the washer and dryer. We wanted a gas dryer so our choices were limited. I shopped around at the damaged Applicance store, sorry forgot their name, but no gas there. We'd bought at one in MN and had great luck and server from them. We then did the Lowes, Home Depot and Best Buy route. We ended up at Lowes based on price and availability. We bought Maytag front load washer and a gas dryer. Both showed up on the day the were scheduled without any issues.
We recently bought an extra refrigerator from Best Buy, again after shopping around at Lowes and Home Depot. They had what we wanted at a good price. We took deliver as scheduled but when it arrived the door swing was the wrong way. We asked them to change it as I've done this many times in the past, and they refused because it wasn't on the work order. Called Best Buy and they would not talk to me until a week later they called back. Then told me I had to pay $50 to get the door changed and I've have to come into the store to pay for it. I've shopped Best Buy for well over 30 years, before it was Best Buy.... I've bought many appliances and I have never been treated or talked to this way before. Not sure I'll be giving them any more of my business.
Just my 2 cents worth....
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