Quote:
Originally Posted by Altavia
We had a similar situation with an individual shotgunning dozens of complaints where many were erroneous.
For example, complaining landscaping that was installed by the developer before sale was not approved. This was dismissed with a phone call.
I had the impression complaints are handled by the Developer for some period (1yr) after an area is complete.
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The quoted post refers to something that has not been, at least to my knowledge, discussed in any detail. Sure, there may be biddies on golf carts making the rounds, or neighbors reporting, but it is possible that a lot of those people are not acting out of vindictiveness or officiousness but may be simply misunderstanding the rules.
Remembering a post further up, the writer referenced something like 100 reports with only something like eleven proving to be legitimate. That is a positive thing; it is only one example but it indicates that Villagers are not as out-of-compliance with the rules as many seem to believe. But it costs time and money to check each report. Additionally such a high percentage of baseless complaints is a guarantee that there will be hard feelings. No one likes having to debunk a complaint is without merit. Again going by the example quoted, there are going to be 89 P.O.'ed and suspicious people wondering just who in their neighborhood is messing with them, vs. only eleven who actually have to fix something. NOT a good situation.
The ONLY logical solution is to have those who made the rules in the first place own up to their responsibility of checking for violations and then enforcing the rule when the homeowner in question is out of compliance.