[villagetinker]

Originally Posted by alanmcdonald

I had the same experience with Frank Gay last week. Now I need another company to replace the filters. Does anyone have a suggestion?

If these are the typical cartridge filters, you can usually buy the new filters at Lowe's or Home Depot. They may also have the plastic wrench to help removing the housing. Then it is turn off the water, place some towels on the floor, remove the housings, remove filter, install new filter, replace housing. Turn water on SLOWLY to check for leaks. I helped a neighbor doing this. Any of the local handymen should be able to give you a hand.