Quote:
Originally Posted by Michael 61
I just purchased a pair from Best Buy, and they will be delivered next month - I’ve had poor delivery and customer service issues in the past with both Lowe’s and Home Depot, for unlike Best Buy, they sublet their delivery and installation out to non-store employees. When issues arise, they both fingers at the other, giving you the run-around. With Best Buy, you are still dealing with their own in-house employees for all deliveries and installations.
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I too had problems with a washer & dryer install from Home Depot (fall of 2021). The installers left without the appliances connected to electricity, without the dryer vent connected & they had the gall to ask me to give them a good review. To connect to electricity a new electric cable needed to be installed & there was some other minor problem with the vent connection. I suspect if the install is not something an amateur like myself could do ie: plug it in & go, it will not get done by the 'installers'. I vowed to never purchase an appliance from Home Depot again.