Quote:
Originally Posted by OrangeBlossomBaby
While management of communications is a big problem they need to fix, I have heard "reasons" rather than "excuses."
Logistics is a huge deal.
In order for planes to leave out of Orlando, there has to be planes IN Orlando. Those planes were coming from the north - where airports have been shut down. No planes = no flights out. Some planes went out of Orlando, but some were supposed to go to airports that were shut down due to the "climate change that doesn't exist" - not existing again in the north. So those planes couldn't leave Orlando.
You have planes NOT coming from shut-down airports, and planes NOT going to shut-down airports, and you have an entire airline that is blocked from travel.
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Precisely. This was a mass storm in areas primarily served by Southwest and then you have John Q Public, who is well aware of the mess, going to the airports regardlessly and thinking their’s will be the flight that magically will happen. Air carriers offered to allow people to change their tickets to another time because of the severe weather for a reason. If you don’t live near family and are subject to possible blizzards around Christmas, common sense should tell you that some years your travel won’t happen. We love Southwest but do wish seats were assigned when booking.