Quote:
Originally Posted by talonip
I am an ex American airline pilot. Retired after 33 years. Those of you that think SWA is the problem are wrong. Some of you have commented that American and all the other other airlines are on time and doing a great job. Nothing could be more false. I m in STL trying to get back to mco. on any airline including American. Everything is either cancelled or overbooked. I finally found a ticket on Frontier Friday. You have no idea of the complexity of the airline business the airlines don’t just have extra airplanes sitting around and air crews. They are scattered around the system. Schedulers are pulling their hair out trying to rebuild the system. Folks it is the weather, closed airports and many other factors that have created this. It’s not Southwest and it’s baggage policy. I fly SWA all the time. Love them.
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The public just doesn’t get it though, do they? They couldn’t figure out that they should just stay home for this holiday due to a huge threatening weather front. They’d rather blame the airlines for their own poor judgment.