Quote:
Originally Posted by tophcfa
Southwest used to be our go to for many years before Covid. All the airlines obviously suffered during the early Covid times, but unlike the other airlines that seemed to get their act back together, Southwest never got back to anywhere close to where they were before. They used to always have more non stop flight options, very competitive prices, and a decent cancellation/delay record versus other airlines. These days Southwest seems to have way fewer non stop flight options, very expensive fares, and a horrible on time/cancellation record. In my opinion, JetBlue eats Southwests lunch these days. It sucks for us as we have about a quarter million unused Southwest travel points that we are reluctant to use. We stopped using our Southwest credit cards a couple years ago as the points no longer have much value to us. We actually preferred Southwest’s no seat assignment boarding policy when flying to/from Orlando. We liked boarding AFTER Southwest allowed families with kids to board, that way we could select seats that weren’t close to screaming and kicking kids wearing mouse ears. Southwest has gone sooooo far downhill their performance is beyond excuses, it’s got to be BAD MANAGEMENT.
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You are spot on about Southwest. I have 125K travel points but can't use them now and also am exploring new credit cards with cash back instead of airline travel points.
I now fly Frontier, Spirit or JetBlue and with their high baggage fees still cheaper than Southwest fares. I also have learned how to pack everything into a back pack which fits underneath the seat for free.