Quote:
Originally Posted by HawkinsGuy
Just spent 2-hours “dining” at Harvest Restaurant in Brownwood. Was only approached after about 20 minutes. Between the time the appetizer and dinner order was taken and served, it was at least 45 minutes, maybe longer. While that is perfectly acceptable at a Michelin star restaurant, I suggest it represents abysmal service at Harvest. To top it off, the blond woman at the front desk was rather rude when I CALMLY mentioned the issue and her asking curtly “what do you want?” Duh, how about reasonable service! I should mention they were kind enough to comp a desert for my family. Notwithstanding the fiasco, I did leave a 30% tip since I understand that wait staff relies on tips. I suggest this was a management issue so why penalize the server. As for me, thanks for ruining my birthday dinner. I wont return to Harvest anytime soon and my recommendation to others is to think before you visit Harvest. Your mileage may vary.
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Another complaint….. Yada, yada, yada. There’s always 2 sides to the story. OP, was the place full? I bet it was. Was there enough wait staff to accommodate all the people? Probably not.
There are a lot of people that do like Harvest. Think the circumstances out before you try to put a restaurant out of business.