Quote:
Originally Posted by oldtimes
The server cannot bring out food that isn’t cooked. The OP never said the food was cold so it sounds like it was served as soon as it was ready. Why should they penalize the server if the backup was in the kitchen? Why should they penalize the server if they had more tables than they could handle? Wouldn’t that be the management? People here are much too quick to jump to a conclusion on a very limited set of information. There is too much entitlement and not enough kindness.
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Read below from the OP. 20 minutes to be approached the first time? How do you blame that on the cook? The server could have at least come to the table and said I will be with you as soon as I can (basic skill for a server). I don't tip well for bad service whatever the cause. But I guess I am just unkind. Sheesh.
"Was only approached after about 20 minutes. Between the time the appetizer and dinner order was taken and served, it was at least 45 minutes, maybe longer."