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Originally Posted by tvbound
If you read it again, the person writing it is happy with the current CEO and is claiming that the previous one, who had no operational experience, is the one who only looked at the immediate financial bottom line and not operations overall.
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Yeah, I missed that Gary retired this year, and I remember that Herb was great. . Gary is the one who didn't make the investments over the last decade. . . I dislike accountants, and make it well known. They know the cost of everything, but the value of nothing. .
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I totally agree that the best leaders are those that have been on the "front lines," have done a plethora of the positions in the company and spend the time/effort/budgeting to try and make the employees safer, more productive AND appreciated.
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Absolutely, customers and employees must be happy, or a public service company doesn't work. .