Quote:
Originally Posted by laryb
I bought 3 bottles of single malt scotch a couple of summers ago at the Altamonte Springs Costco while visiting our son in Longwood. Put them in the bin we have in the back of the SUV and made several other stops before returning home. At the last stop we discovered a strong smell. It seems the heat expanded the scotch and blew the tops off (luckily the bin stopped it from spilling onto the carpet). Returned to the liquor dept., and they called the manager. He looked at the bottles and apologized for the inconvenience, and replaced the 3 bottles at around $80 each. I also bought a watch for my wife with a jeweled bracelet. A year later one of the stones fell out, and they only had the display model left. They offered me the display watch or a full refund with no questions asked, and I didn't even have the receipt. Those are a couple of the many reasons we love going to Costco. Also love the hot dogs and pizza!
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You don't even need a receipt for a return at Costco. All purchases are tracked via your member ID, and they can pull it up instantly. Also, if you need a copy of a receipt you no longer have, like for a rebate, they can print a duplicate long after the time of purchase.