[retiredguy123]

Originally Posted by NoMo50

Not always. While we have had some good experiences with Babette's, our most recent is anything but.

We ordered three barstools back in May 2022. The barstools were a normal stock item for Babette's, and we ordered them since they matched our dining set. They required 50% payment up front for a "special order," even though the barstools were a normal stock item. At the time of order, we were told the barstools would be delivered in July.

In July, we received a phone call from Babette's saying the barstools were delayed, and would arrive in August. Okay...no big deal. In August, we received a phone call saying there was an additional delay, and they would not be delivered until early November. The next phone call estimated delivery after Thanksgiving. Another phone call just before Thanksgiving, and we are told the barstools are now slated for delivery in April 2023.

Never once has Babette's offered any form of compensation for the inconvenience. Quite the opposite. They act as if they are doing me a favor by sitting on my money for a year, while continually kicking the can down the road. Yes, it would be simple to just cancel the order and get my money back. Problem is, these are the barstools that my wife wants, and you know what happens if she ain't happy. It just galls me that Babette's treats folks this way. YMMV.

Wow, a year to get some barstools. Sorry to hear that. I never "special order" anything. Fortunately, I like stuff that doesn't match.