Quote:
Originally Posted by ibswny@verizon.net
Be aware when City furniture delivers there so called white glove service for about $700.
They unload the furniture but don't tell you if there is a problem with it. We did a quick look at it.
4 pieces were damaged. 5 weeks later they sent a repair guy who repaired 1 piece.
They ordered us 3 replacements which came
4 weeks later, 2 of which were damaged worse then the ones we had. So they offered us $107.00 credit on them, but all we received was $53.50.
They sell damaged junk, beware.
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When I became a owner / snow bird in the villages we needed furniture for our new home.
I went to City Furniture and ordered several pieces. Waited several months and some of the pieces were slightly damaged not too bad but this is brand new furniture there shouldnt be any damage at all. I called their service department and no response. I went to the store and filled out a service order. Never did I receive a phone call or service call. Luckily for me I was able to take care of the slight damage myself and live with it. The Rest of my furniture I needed I ordered at MACY'S. I am from Long Island and Macy's delivered to The Villages. Every piece of furniture I ordered from Macy's was delivered 100% wrapped up and protected and in perfect condition. If you catch Macy's on a Sale which I did it will be less expensive or the same as City Furniture pricing. The Macy's Furniture is HIGH Quality not the junk City Furniture sells.