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Originally Posted by TedfromGA
Looking for a person/company who will determine the diminished value of my car and negotiate with the insurance company. Explanation: if your car is damaged in an accident its trade in value is reduced because of the accident. That is “diminished value”. The insurance company of the person who is “at fault” will pay the difference between the car’s trade in value before and after the accident. Typically, the insurance company will “low ball” the diminished value. I need the services of a person/company that knows the “ropes” and achieve a reasonable payment from the insurance company.
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Insurance is truly a pain when you have a claim. As far as an auto claim, if the car is totaled they give you the wholesale book value. You could not buy your car for what they will pay you. You initially are dealing with a computer program. You can explain your objection such as low mileage, new tires, custom whatever and they might up their offer. There is an insurance board. They can tell you how to file an appeal. There are agents who FOR A FEE, will represent you against the insurance company. Are they worth it? Would you get the same results, IF YOU DO IT RIGHT? You will never know because people do not do BOTH.
The best auto accident is of course the one that does not happen. I do not believe if your car is repairable you can expect payment for lost value due to the repair. I believe you can choose the repair shop. The shop chosen by the insurance company may not be the best, their goal is to get the claim resolved at the lowest cost. If, a newer car, the dealer might be your best choice. They are far less likely to use inferior, off brand parts, or improper, perhaps unsafe repairs.