I used The Floor Shoppe last summer to replace carpet with ceramic tile. The entire job went exactly as planned and without problem.
However, the installation was completed by a Guatemala man with little English (I do speak Spanish however). He did the entire job by himself (which surprised me because some of the furniture moving was very heavy) in two days. I found out in discussion with him that he was a subcontractor and not an employee of the Floor Shoppe. His contract was on a “per job” arrangement.
But, he did an excellent job. And the next day The Floor Shoppe sent a supervisor over to do a walk through and do a final inspection to make sure that i was happy with the installation
I do not know if the other flooring companies use subcontractors or not. But that would seem to add a quality risk to the installation. I suspect it is very hard to find people wanting to do these knee and back breaking types of work
Whoever, you choose as a supplier, I would encourage you to ask and understand who will do the installation.
|