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Old 01-12-2023, 04:32 PM
Bill14564 Bill14564 is offline
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Quote:
Originally Posted by retiredguy123 View Post
I agree that it is not worth pursuing. But, according to SECO, she is not right. I don't know how it works, but the SECO representative claims that the customer would recover the extra $.02 per kwh charges automatically.
The SECO representative is misinformed. I can say that based on the bills I received I did NOT recover the extra amount.

And think about it… How would SECO know that it was an incorrect reading? How would they know that I didn’t have company the previous month and used a lot of electricity then left for a month and used very little? They wouldn’t and so they would simply do the math and not correct for the additional charge. That was ok with me, the cost was not worth the aggravation of dealing with automated call centers and various processes.
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