Quote:
Originally Posted by Bill14564
The SECO representative is misinformed. I can say that based on the bills I received I did NOT recover the extra amount.
And think about it… How would SECO know that it was an incorrect reading? How would they know that I didn’t have company the previous month and used a lot of electricity then left for a month and used very little? They wouldn’t and so they would simply do the math and not correct for the additional charge. That was ok with me, the cost was not worth the aggravation of dealing with automated call centers and various processes.
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You are probably correct. But they could have an algorithm that identifies obviously incorrect meter readings, and makes adjustments.