BOA told me it is common to gain access to people accts using a gas pump skimmer. apparently that was how ours was hacked. the person gained the actt number, then called ME claiming to be a BOA rep. they said my zelle acct was hacked & needed to confirm purchases with me. the person could see my legitimate transactions! then read off to me some that i did not make. i was told i needed to shut down this acct asap & the phony rep would help me create a new zelle acct. i stupidly & foolishly believed this person was an employee of the bank, & with 'new' info i provided, they emptied the acct
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