The printer sounds like it needs a new printer driver installed. If it is an older printer, the hardware manufacturers reach a point that they will no longer support older printers by creating updated driver’s.
I had to trash a perfectly good Canon wide carriage color printer recently. It was almost 8 years old and Canon told me that they would no longer support that model.
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Politicians are like diapers--they should be changed frequently, and for the same reason.
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