Same problem with HP All-in-One
Tried to setup a new model HP all-in-one inkjet printer. They force you to install HP Smart. Smart wouldn't connect. The printer was definitely online and had a IP address. I could NOT get a ping reply from the Windows laptop, but I could get a reply with my iPhone using an app. All 3 devices on the same SSID 5G network. Finally threw up my hands and connected it with a USB cable. Frustrating.
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