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Old 02-02-2023, 12:47 PM
Bill14564 Bill14564 is offline
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Quote:
Originally Posted by JGibson View Post
My mother is 90 and blind so she can't read bills and just has the money taken out of the bank.
She can hear on the bank phone how much SECO took out just to make sure it's not some off the wall deduction.

So now SECO is discriminating against disabled people who can't see statements and yet another reason to make it opt in.
The amount may not be off the wall but how does she know it is correct? How does she know there aren't additional charges or if she is receiving any refunds that she is owed?

It seems someone is doing her a disservice if they just allow her bills to automatically be paid without confirming the accuracy of the bill. Perhaps the person who should be checking the accuracy of her bills *before* they are paid should have alerted her to this as well.
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