Quote:
Originally Posted by Velvet
I did. Google sent them to trash so until I checked junk mail, I did not see it. Why would they not indicate it on the bill they are rounding up? (Which I can see.)
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They told customers in five newsletters and two bills including the bill immediately before the change went into effect. What more could they have done to give customers notice?
Why no notification on the January bill? Probably because by that time, after the seven other notifications, after the change went into effect, it was old news.
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Why do people insist on making claims without looking them up first, do they really think no one will check? Proof by emphatic assertion rarely works.
Confirmation bias is real; I can find any number of articles that say so.
Victor, NY - Randallstown, MD - Yakima, WA - Stevensville, MD - Village of Hillsborough
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