Quote:
Originally Posted by Bill14564
They told customers in five newsletters and two bills including the bill immediately before the change went into effect. What more could they have done to give customers notice?
Why no notification on the January bill? Probably because by that time, after the seven other notifications, after the change went into effect, it was old news.
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Well, it was my fault then. I let them go to automatic billing and by the way, was there was 6 cents on December bill last month and 17 on the other bill before that, so I don’t see when they started this rounding up. Just says to me, one must check every bill carefully and I’m not so sure about giving monthly access to my bank account.