Quote:
Originally Posted by billethkid
I have Xfinity internet, category "fast" at 400 mbs.
My modem...an Aris Surfboard 586141....and have never hit 100 mbs yet.....ussually runs around 40 mbs. Has not been a problem until recently when I am running streaming options and experience the spinning wheel of death/pausing/loading and some no connection at all. Hence the need to pursue higher modem speeds.
I called Xfinity today. He did a modem restart and ran an analysis to see if there were any connection issues outside/inside/et al.
He had me move my modem away from the window to a more inside location. That brought the speed from around 40 mbs to around 80 mbs.......still a long way from 400!!
There were no connection issues. He "suggested" using an Xfinity" modem ($15 per month). I advised him I was already paying Xfinity too much and was looking to fix that.
My plan at the moment is to pursue Xfinity for internet (assuming I can been adequate speeds). I will go with Apple TV, using Direct TV stream for programming and recording....and of course the myriad of other apps for other "stuff".
Any suggestions regarding my current inability to get the high enough speed from Xfinity.
It has been a long study for me but cord cutting is just around the corner!!
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After reading your post, I thought I might as well check out my DL/UL (download/upload) speeds (Spectrum is my internet provider). On my wireless laptop, I did several speed tests and averaged about 110mbps & 11mbps (DL/UL). I checked my Spectrum account and saw that I have the 300mbps & 10mbps service. Since I was getting about 1/3 of the download speed that I'm paying for, I chatted with a Spectrum agent and they asked if they could update my modem software. After the update, my DL speed went from 110 to 307mbps! The UL speed stayed about the same, at 11mbps. I was pretty surprised that the software update to the modem made a huge difference in the DL speed!