Talk of The Villages Florida - View Single Post - Modem/internet speeds(?)
View Single Post
 
Old 02-04-2023, 03:24 PM
Darield Darield is offline
Member
Join Date: Feb 2017
Posts: 71
Thanks: 0
Thanked 111 Times in 43 Posts
Default

Quote:
Originally Posted by billethkid View Post
I have Xfinity internet, category "fast" at 400 mbs.

My modem...an Aris Surfboard 586141....and have never hit 100 mbs yet.....ussually runs around 40 mbs. Has not been a problem until recently when I am running streaming options and experience the spinning wheel of death/pausing/loading and some no connection at all. Hence the need to pursue higher modem speeds.

I called Xfinity today. He did a modem restart and ran an analysis to see if there were any connection issues outside/inside/et al.

He had me move my modem away from the window to a more inside location. That brought the speed from around 40 mbs to around 80 mbs.......still a long way from 400!!

There were no connection issues. He "suggested" using an Xfinity" modem ($15 per month). I advised him I was already paying Xfinity too much and was looking to fix that.

My plan at the moment is to pursue Xfinity for internet (assuming I can been adequate speeds). I will go with Apple TV, using Direct TV stream for programming and recording....and of course the myriad of other apps for other "stuff".

Any suggestions regarding my current inability to get the high enough speed from Xfinity.

It has been a long study for me but cord cutting is just around the corner!!

____________________________________________

I have never gotten the same speed on wireless as I have on hard wire. I just went through wi-fi speeds with Xfinity. Hubby's PC is hard wired to their newest router. we found that the speed was under what we were purchasing 850mbps because he uses VPN. Once I rebooted his PC (VPN off), speed was over what we were paying for. All devices on wireless were running at approximately 300-350mbps. We also have an extender. While testing, I unplugged. It did not increase wi-fi speeds. When I take devices near the modem, wi-fi speeds increase (400-450mbps). Metal studs can play havoc with wi-fi which we have and I was told most Villages houses have. It is difficult to find hi speed wi-fi in the North end of The Villages. Quantum was recommended but the reviews were not good. Although Xfinity is expensive and I would like to get our cost down, their wi-fi has been very reliable and their newest router works very well.