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Thread: Comcast router replacement
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Old 02-12-2023, 10:48 AM
retiredguy123 retiredguy123 is offline
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Originally Posted by ProfessorDave View Post
I'm now happy to pay the extra - and - have avoided my wife telling me "I TOLD YOU SO" based on my continued striving to be FRUGILE BUT NOT CHEAP."

I tried my own router - twice. Reviewed in Consumer Reports - purchased at Best Buy once and Amazon another time. The first time I felt "smart" for about a year and a half. The second time I felt smart for about 6 months. BUT - when you have a problem - you are on your own. I did - and you likely will. Technology - and whether true or not - provider will say it is your ROUTERS FAULT when there is a problem.

Now - I pay the little extra - have had one issue - they replaced the unit within 24 hours - re-checked everything - and was back up to optimal performance.
Note that you can always go to the Xfinity store near Best Buy and replace the modem and/or cable boxes immediately. Some people are still using old equipment because they haven't replaced them in years, and Xfinity doesn't notify you when they have newer equipment. For example, some people are still using HD cable boxes, when they could upgrade to 4K boxes for free. They will also give you free remotes.