We had one BOA branch open in MI during Covid, by appointment only. We have been with them from Pontiac State Bank in 1965, sold 4 times until BOA bought. Why we like them, tellers, managers call you by name. If we need something they are just a phone call away. In TV our guy during Covid, as did many in BOA retired. So have a new person who takes my call, and greets us by name.
Chase is our business accounts, and some financial, manager is very easy to work with.
Citizens is an account we started in 2010 when we bought our first house. It a small account and use for writing local small businesses if it’s their preference. Branch’s are friendly, but don’t spend enough time to get the new girls name
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