Talk of The Villages Florida - View Single Post - Am I being Too Sensitive?
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Old 02-22-2023, 02:03 PM
sborlove sborlove is offline
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Quote:
Originally Posted by Vetter View Post
I was in one of the Citizens First branches the other day to make a deposit into a savings account and when they asked for a Government issued picture ID, I gave them my military ID card just because it was on top in my billfold and was on the list posted at the cashiers window..

It was refused.

I was told they no longer take a military ID card as a valid Government issued ID card. A State of Florida driver's license, which I have been getting by mail for decades, was OK, but not a retired military ID card or any other military ID.

I was insulted. I have thought about it for a few days and I am still insulted by their policy. Am I being too sensitive? Or possibly was their answer of it being company policy wrong and there is some security issue behind it all that I have not heard about?
When you make a deposit NO idea is required. Your not cashing a check or note. Cash out and move your accounts to a bank that knows how to train their staff