I too have a new yard in Richmond that looks like crap. We called and put it on the warranty list. The guy came out without an appointment which is fine because it was outdoor work so he replaced a few dead spots. I Came back and looked at the job later, and it looked like he haphazardly threw a couple chunks of grass in an area And did not take care of the rest of it. It is very uneven gaps between the side difference between the side and this is after they supposedly fixed it. I will be calling the warranty department again this week. But they are getting cheaper and faster every day. Even the landscaper when he came and said they used to give me several weeks to put these yards and now they give me one week. So he didn’t tell me, but it pretty much comes off. The truck gets thrown on your yard and sprinklers come on that was pretty much about it .
My side wasn’t actually even cut them put in the place is rolled up on the side of the house a couple inches. I did ask Landscaper about it who is mowing the yard now he says it should be OK cause it will help the water runoff from the house. í ½í¸‚
Again, call the warranty department document Everything pictures are great.
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