If you are talking about Quantum, then you really mean a Wi-Fi router. The Wi-FI router has to be hardwired, via a relatively short ethernet cable, to a jack in the wall that is connected via ethernet cable in your walls to the low-voltage panel, in your garage, where it will connect to a small Quantum provided box that performs "modem" functions and fiber to electrical conversion. The Quantum fiber optic cable will come through your exterior wall into your low voltage panel and plug into this small, Quantum provided box in your low-voltage panel. All of your Wi-FI enabled devices can then connect via Wi-Fi to the Wi-Fi router. I hope this helps.
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Originally Posted by Nucky
I just called and got the wrong agent on the phone. She told me every device had to be hardwired to the modem. Take it easy on me. I’m doing my best but would love to sitcan XFINITY after they murder us daily with offers that are great but offers that we can’t have. XFINITY is turning into Verizon Jr.
You’ve mentioned Modem/Router in the posts. Why would I need to hardwire anything. Even I know that’s nuts. It’s 2023 not 1923!! Help please
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